Complaints
91³Ô¹Ï will review all complaints from any source, including students, against either an accredited program or 91³Ô¹Ï itself.
Limit of 91³Ô¹Ï’s Authority
91³Ô¹Ï cannot insert itself into institutional issues regarding faculty, professional staff, or student rights. 91³Ô¹Ï does not mediate individual grievances against a program or institution.
Complaint Process
- Complaints must be written and signed.
- Complaints are acknowledged within 14 days.
The Chief Executive Officer determines if the complaint is within 91³Ô¹Ï’s scope.
- If not, the complainant is notified and no further action is taken.
- If yes, the Chief Executive Officer notifies the complainant and forwards the complaint to the appropriate 91³Ô¹Ï personnel within 14 days. An investigation is launched.
For details, please see Section II.E., “Complaints,” in the current Accreditation Policy and Procedure Manual.
Questions?
Please contact the Accreditation Department.